An interdisciplinary scholar, Claude was affiliated with the Making Culture Lab from 2011 to 2015 while she was pursuing doctoral studies at Simon Fraser University’s School of Interactive Arts & Technology. During her PhD program, she learned to use a multisited design approach to study large digital public displays deployed in urban space. Her design research was concerned with unleashing the interactive potential of screen-based systems at the scale of the built environment by focusing on their social affordances and public vocation. The core site of her fieldwork was Montréal’s Quartier des Spectacles, where she spent two years studying the design and usage of interactive digital artifacts in public space with a focus on interface design. During her doctoral research, Claude was also a visiting research fellow at the Research Unit in Public Cultures (RUPC) housed in the School of Culture and Communication at the University of Melbourne,where she engaged in a 3-month comparative study of Federation Square with the Quartier des Spectacles’s public screen infrastructure. Her engagement with research builds on a solid foundation of academic studies in the humanities, social sciences and fine arts, as well as a college degree in pure & applied sciences. Since 1990, she has acquired hands-on technical experience and theoretical expertise with image-based technology such as film, video and photography, and since 2000, she has been a ceramist-member of the Quebec Craft Council. A postdoctoral researcher affiliated with McGill University’s Department of Art History & Communication Studies as of 2016, she currently investigates how participant observation can be applied as a design research method for making interactive cultural artifacts in collaboration with concerned stakeholders. She intends to develop this approach to make smart cities more socially intelligent. EMAIL:  claude.fortin3@mail.mcgill.ca